Agent admin

How to reply to Agent Reviews

To reply to your Agent Reviews:

Go to your agent profile.
Open ‘My Agent Reviews’.
‘Comment’ and type your response.
Hit ‘Post comment’ and your reply will be published.

How to report an Agent Review

To report a review hit the ‘Report’ button on the specific review within the ‘My Agent Reviews’ section of your profile to notify our Customer Support Team.

Alternatively, reply to the new review notification email from ajmanproperties or get in touch with [email protected] to report a review to be removed.

How do I change my notifications?

To modify your notifications open ‘Settings’ under the top-right icon. Here you can manage your ‘Community’ and ‘Agent’ notifications

How do I link to my social pages?

If you’re a Premier Agent or Agency, you can link to your Facebook, Twitter, LinkedIn, and YouTube pages via the top-right icon, under ‘Settings’ and ‘Agent Settings’. Add the unique URLs to your social media accounts and hit ‘Update Settings’ to save changes. Your Agent Profile will now link out to your personal social media pages via the icons at the bottom of your profile housed under ‘Contact Details’.

How do I edit my service locations?

To update or add additional areas to your service locations email [email protected] your request with a list of suburbs and we’ll update the service locations on your profile for you.

Basic profiles can receive one service location and Premier Agents and Agencies can add up to 10 service locations.

I received a negative review, can I have it removed?

Suppose you receive an unfounded, untrue, or defamatory Agent Review. In that case, you have the opportunity to report it to us before it is published on our site to have the review removed.
Reply to the new review notification email from AjmanProperties or get in touch with [email protected] if you have any questions or want to remove a review.

What happens to my reviews if I move agencies?

update soon.